Last updated: 30 December 2022
Coinom (“Coinom”, “we”, or “us”) is committed to protecting the privacy of our customers, and we take our data protection responsibilities with the utmost seriousness.
This Privacy Notice describes how Coinom collects and processes your personal information through the Coinom websites and applications that reference this Privacy Notice. Coinom refers to an ecosystem comprising Coinom websites (whose domain names include but are not limited to www.coinom.com), unincorporated organizations and teams that provide Coinom Services and are responsible for such services.
This Privacy Notice applies to all Personal Information processing activities carried out by us, across platforms, websites, and departments of Coinom.
To the extent that you are a customer or user of our services, this Privacy Notice applies together with any terms of business and other contractual documents, including but not limited to any agreements we may have with you.
Coinom Respects Your Privacy
We know that personal information and privacy are essential for everyone, including our users.
Unlike other exchanges, we do not ask you for personal information such as a passport, ID card, etc.
We do not involve our users in time-consuming authentication and KYC procedures.
The only thing you need to register and use Coinom services is the email address and password you choose for your account. You can use Coinom services as soon as you register, and there is no time-consuming process of authenticating and sending documents in Coinom.
You can complete your Coinom account profile details. However, there is no obligation, and if you do not consider it necessary, there is no need to do this.
Your privacy is important to us, and we consider it a natural right of our users.
We will never involve our users in sending personal information and KYC, and We promise that we will ultimately protect the privacy of users in Coinom.
What personal information does Coinom ask? Coinom is a Privacy Exchange. You only need an email address to use Coinom services.
1. What Personal Information does Coinom collect?
- email address;
- the Internet protocol (IP) address used to connect your computer to the Internet;
- login, email address, password and location of your device or computer;
- version and time zone settings;
- transaction history;
- We may process information about your behaviour and your activity for marketing and advertising purposes.
Why does Coinom process my personal information?
- Transaction Services. We use your personal information to process your orders and to communicate with you about orders and services;
- Communicate with you. We use your personal information to communicate with you about Coinom Services;
- Provide, troubleshoot, and improve Coinom Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of Coinom Services.
- Improve our services. We process data to improve our services and for you to have a better user experience;
- Recommendations and personalization. We use your personal information to recommend features and services that might be of interest to you, identify your preferences, and personalize your experience with Coinom Services;
2. Can Children Use Coinom Services?
Coinom does not allow anyone under 18 to use Coinom Services and does not knowingly collect personal information from children under 18.
3. What About Cookies and Other Identifiers?
We use cookies and similar tools to enhance your user experience, provide our services, enhance our marketing efforts and understand how customers use our services so we can make improvements. Depending on applicable laws in the region you are located in, the cookie banner on your browser will tell you how to accept or refuse cookies. A copy of our cookie policy is available here.
4. How Secure is My Information?
We design our systems with your security and privacy in mind. We have appropriate security measures to prevent your information from being accidentally lost, used or accessed unauthorized, altered or disclosed. We work to protect the security of your personal information during transmission and while stored by using encryption protocols and softwares.
5. What Rights Do I Have?
- Subject to applicable law, as outlined below, you have a number of rights in relation to your privacy and the protection of your personal information. You have the right to request access to, correct, and delete your personal information and to ask for data portability. You may also object to our processing of your personal information or ask that we restrict the processing of your personal information in certain instances. In addition, when you consent to our processing of your personal data for a specified purpose, you may withdraw your consent at any time.
- Right to access: you have the right to obtain confirmation that your personal information is processed and to obtain a copy of it as well as specific information related to its processing;
- Right to rectify: you can request the rectification of your personal information, which is inaccurate, and also add to it. You can also change your personal information in your Account at any time.
- Right to delete: you can, in some cases, have your personal information deleted;
- Right to object: you can object, for reasons relating to your particular situation, to the processing of your personal information. For instance, you have the right to object where we rely on legitimate interest or where we process your data for direct marketing purposes;
- Right to restrict processing: You have the right, in some instances, to temporarily restrict the processing of your personal information by us, provided there are valid grounds for doing so. We may continue to process your personal information if it is necessary for the defence of legal claims or for any other exceptions permitted by applicable law;
- Right to portability: in some cases, you can ask to receive your personal information which you have provided to us in a structured, commonly used and machine-readable format, or, when this is possible, that we communicate your personal information on your behalf directly to another data controller;
- Right to withdraw your consent: for processing requiring your consent, you have the right to withdraw your consent at any time. Exercising this right does not affect the lawfulness of the processing based on the consent given before the withdrawal of the latter;
- Right to complain with the relevant data protection authority: We hope that we can satisfy any queries you may have about the way in which we process your personal information. However, if you have unresolved concerns, you also have the right to complain to the Irish Data Protection Commission or the data protection authority in the location in which you live, work or believe a data protection breach has occurred.
6. Notices and Revisions
If you have concerns about privacy at Coinom, don't hesitate to contact us, and we will try to resolve it.
Our business changes regularly, and our Privacy Notice may change, also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.
