Terms of Service

Last Updated: 24 June 2026

1. Introduction

Welcome to Coinom.

These Terms of Service ("Terms") govern your access to and use of Coinom, including our website, cryptocurrency payment gateway, wallet services, APIs, plugins, applications, and related services (collectively, the "Services").

By accessing or using Coinom, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with these Terms, you must not access or use the Services.

2. Eligibility

To use Coinom, you must be at least 18 years old and legally capable of entering into a binding agreement under applicable laws.

By using Coinom, you represent and warrant that:

  • You are at least 18 years of age.

  • You have the legal capacity to enter into these Terms.

  • You will use the Services only for lawful purposes.

  • The information you provide is accurate and complete.

3. Account Registration

Certain Coinom Services require a registered account.

To create an account, users are currently required to provide:

  • A valid email address

  • A password

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

You must immediately notify Coinom if you become aware of any unauthorized access to your account or any security breach.

4. Coinom Services

Coinom provides cryptocurrency-related services, including:

  • Cryptocurrency payment processing

  • Merchant payment gateway services

  • Digital asset wallet functionality

  • Internal digital asset conversion and exchange features

  • APIs and developer tools

  • Website and application integrations

  • Related support services

Coinom may modify, update, suspend, discontinue, or restrict any part of the Services at any time.

5. Merchant Services

Coinom allows merchants to accept cryptocurrency payments through websites, applications, plugins, APIs, and other supported integrations.

Merchants are solely responsible for:

  • Their products and services

  • Customer support

  • Pricing and product descriptions

  • Applicable taxes and regulatory obligations

  • Compliance with applicable laws

  • Refund and cancellation policies

Coinom acts solely as a payment processing platform and is not a party to transactions between merchants and their customers.

6. Customer Payments

Customers making payments through merchants using Coinom are not required to create a Coinom account.

Coinom processes payments on behalf of merchants but does not control, own, sell, or deliver the products or services offered by merchants.

Any disputes regarding products, services, refunds, cancellations, delivery, warranties, or merchant obligations must be resolved directly between the customer and the merchant.

7. Wallet and Digital Asset Services

Coinom may provide wallet functionality that allows users to:

  • Receive supported digital assets

  • Hold supported digital assets

  • Withdraw supported digital assets

  • Convert supported digital assets within the platform

Users are solely responsible for verifying wallet addresses, transaction details, and withdrawal information before submitting transactions.

Digital asset transactions are generally irreversible once completed on the blockchain. Coinom cannot reverse, cancel, or recover completed blockchain transactions.

8. Fees

Certain Coinom Services may be subject to fees.

Applicable fees may be displayed through the platform, during the transaction process, or on the Pricing page.

Withdrawal fees may vary based on network conditions, blockchain congestion, transaction costs, and other operational factors.

Coinom reserves the right to modify its fees at any time. Updated fees become effective upon publication through the platform or Pricing page.

9. Identity Verification

Coinom does not generally require identity verification or KYC documentation for standard account registration and use.

However, Coinom reserves the right to request additional information, documentation, or verification in circumstances involving:

  • Security concerns

  • Fraud prevention

  • Account protection

  • Dispute resolution

  • Compliance requirements

  • Legal obligations

  • Suspicious activity investigations

Failure to provide requested information may result in restrictions, suspension, or termination of access to the Services.

10. Prohibited Activities

You may not use Coinom for any unlawful, fraudulent, abusive, or harmful activity.

Prohibited activities include, but are not limited to:

  • Fraud or attempted fraud

  • Money laundering

  • Financing illegal activities

  • Theft or unauthorized access

  • Phishing activities

  • Malware distribution

  • Exploitation of software vulnerabilities

  • Abuse of APIs or platform infrastructure

  • Circumvention of security controls

  • Misrepresentation of identity

  • Violation of applicable laws or regulations

  • Sale or distribution of illegal goods or services

Coinom reserves the right to investigate suspected violations and take any action deemed necessary.

11. API and Integration Usage

Coinom may provide APIs, plugins, and developer tools to facilitate integration with websites and applications.

Users may not:

  • Abuse API access

  • Bypass rate limits

  • Interfere with platform operations

  • Attempt unauthorized access to systems

  • Reverse engineer protected components

  • Use automated systems in a manner that harms platform stability or security

Coinom may suspend or revoke API access at any time to protect the platform and its users.

12. Security

Users are responsible for maintaining the security of their accounts and devices.

Coinom implements reasonable security measures designed to protect accounts, transactions, and platform infrastructure. However, no system can guarantee absolute security.

You acknowledge and accept the risks associated with internet-based services, blockchain networks, and digital assets.

13. Service Availability

Coinom strives to provide reliable Services but does not guarantee uninterrupted availability.

Services may be temporarily unavailable due to:

  • Scheduled maintenance

  • Technical issues

  • Network disruptions

  • Security incidents

  • Blockchain network conditions

  • Third-party service interruptions

  • Operational requirements

Coinom reserves the right to modify, suspend, restrict, or discontinue Services at any time.

14. Withdrawals and Account Restrictions

Coinom may temporarily delay, restrict, or suspend withdrawals, account access, or specific Services in circumstances including:

  • Security reviews

  • Suspicious activity

  • Fraud investigations

  • Technical maintenance

  • Network issues

  • Compliance reviews

  • Legal requests

  • Court orders

  • Regulatory requirements

  • Operational needs

Coinom reserves the right to restrict, suspend, or terminate access to its Services where required by law, security considerations, compliance requirements, or operational needs.

15. Suspension and Termination

Coinom may suspend, restrict, or terminate access to all or part of the Services if:

  • You violate these Terms

  • You engage in prohibited activities

  • Your account poses security risks

  • We are required to do so by law

  • We reasonably believe the Services are being misused

Coinom may retain transaction records, security logs, and other information as permitted by applicable law and operational requirements.

16. No Financial Advice

Coinom does not provide investment, financial, tax, legal, or trading advice.

Any information provided through Coinom is for general informational purposes only and should not be considered professional advice.

You are solely responsible for evaluating the suitability of any digital asset transaction or business decision.

17. Disclaimer of Warranties

Coinom Services are provided on an "as is" and "as available" basis.

To the maximum extent permitted by applicable law, Coinom disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, reliability, and non-infringement.

Coinom does not guarantee that the Services will be uninterrupted, error-free, secure, or free from delays.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Coinom shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to the use of the Services.

This limitation includes, without limitation, loss of profits, business interruption, loss of data, loss of digital assets caused by user error, incorrect wallet addresses, blockchain network issues, third-party actions, or circumstances beyond Coinom's reasonable control.

19. Intellectual Property

All content, software, trademarks, logos, documentation, designs, and other materials provided through Coinom remain the property of Coinom or its licensors.

Nothing in these Terms grants ownership rights in Coinom intellectual property.

20. Privacy

Your use of Coinom Services is also governed by our Privacy Policy.

By using Coinom Services, you acknowledge the collection and processing of information as described in the Privacy Policy.

21. Changes to These Terms

Coinom may modify these Terms from time to time.

Updated versions will be published on this page with a revised "Last Updated" date.

Your continued use of the Services after any update constitutes acceptance of the revised Terms.

22. Contact Us

If you have any questions regarding these Terms or Coinom Services, please contact Coinom Support through the support channels available on our website.

The support ticket system available within your Coinom account is the primary method of contacting Coinom Support and the fastest way to receive assistance.